Returns & Exchanges

At CAcafe, your satisfaction is our priority as we strive to deliver the perfect blend of health and taste. Due to the perishable nature of our products, we offer returns or replacements on items that arrive damaged or incorrect within 30 days of purchase.

Return Process

• 1.
  Contact Support

  Email our customer service team at [email protected] with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach clear photos of the damaged product or the incorrect item received to help us process your claim quickly.

• 3.
  Receive Verification

  Our team will review your request within 2 business days and provide a return authorization or approval for a replacement.

• 4.
  Resolution

  Once approved, we will either ship a fresh replacement at no extra cost to you or issue a full refund to your original payment method.